How are we doing?
It's annoying when a company requests feedback on their performance but we really would appreciate you letting us know what we are doing well and perhaps what we could improve on.
This will help us to improve our service levels to you, our dedicated customer.
By the way, if you think we are great, just let us know and we will feed it back to the team :-)
1.
Name
First
Field is required
Last
Field is required
2.
Company
Company
Field is required
3.
How are we with handling quote requests?
Very Good
Adequate
Poor
Other/Suggestion
Field is required
Field is required
4.
What about our pricing?
Expensive
Competitive
Cheap
Other/Suggestion
Field is required
Field is required
5.
What about our performance with respect to cost?
Good Value
Expected
Poor
Other/Suggestion
Field is required
Field is required
6.
What about our technical performance?
Very Good
Expected
Poor
Other/Suggestion
Field is required
Field is required
7.
Do we understand your requirements and expectations?
Always
As Expected
Not Always
Other/Suggestion
Field is required
Field is required
8.
Is our communication with you...
Exceptional
As Expected
Poor
Other/Suggestion
Field is required
Field is required
9.
What about our attitude?
Exceeds Expected
As Expected
Below Expectations
Other/Suggestion
Field is required
Field is required
10.
Would you recommend our products and services to others?
Yes
Unsure
No
Other/Suggestion
Field is required
Field is required
11.
Overall, how satisfied are you with us?
Very Satisfied
Adequately Satisfied
Dissatisfied
Other/Suggestion
Field is required
Field is required
12.
Finally, do you have any other feedback for us or suggestions for improvement?
Field is required
Powered by
ActiveTrail