Customer Satisfaction Survey
Thank you for taking a moment to complete our Customer Satisfaction Survey. The following questions are based on your experience with Water Utility Management. If you have not interacted with Customer Service, Field Employees, or had any Service Orders created/closed, please indicate that by choosing the "N/A" option.
1.
How would you rate your water quality? 1 being Poor, 5 being Excellent.
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5
N/A
Field is required
2.
How would you rate WUM's Customer Service Department? 1 being Poor, 5 being Excellent.
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5
N/A
Field is required
3.
How would you rate WUM's Field Service? 1 being Poor, 5 being Excellent.
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5
N/A
Field is required
4.
Please rate how easy it was to interact with us - 1 being Poor, 5 being Excellent.
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5
N/A
Field is required
5.
If one of our employees went above and beyond to provide exceptional service, please describe the experience and provide the name of the employee who assisted you:
Field is required
6.
Please feel free to share any additional feedback:
Field is required
7.
Please provide us with your contact information to allow us the ability to reach out to you if needed (Optional):
Name
Field is required
Phone Number
Field is required
Email Address
Field is required
Acct No. or Connection Address
Field is required
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